Yes, we’d be happy to do that. Contact us for an installation quote.

No, unfortunately, we are not able to do that at the moment. However, we do sell impregnation products so you can apply it yourself.

Yes. We can customize each tent upon order, so we can add windows in both the roof and walls to suit your preferences and needs.

Our products can be placed directly on the ground. Alternatively, some customers choose to build a platform for the tent to stand on. Platforms are often built by customers who plan to keep the tent in a fixed location year-round.

We prioritize a seamless shopping experience for our customers. That’s why we use DDP (Delivered Duty Paid) for our deliveries. With DDP, all taxes, customs duties, and import fees are included in your purchase. This means your order will be delivered directly to your doorstep without any additional charges or paperwork on your end.

Shop confidently, knowing there are no hidden costs—what you see at checkout is what you pay!

It depends on the individual order. Normally, the delivery time is about 3 weeks, but it can vary depending on the number of orders we have at any given time. For an exact delivery time for your custom product, we recommend contacting us via email or phone.

The goods are mainly shipped with DHL, and are delivered either to your home address or to your nearest post office.

It usually takes about 1 week from the time we ship the product from our production facilities until it arrives at your location. If we send multiple packages, they may be split and arrive on different days.

Yes, it is possible to set up a Venor Gamme on your own, but it can be a bit challenging since the tent is quite large and requires some effort to get it in place. We recommend having at least one other person to help with the installation and ensure that all parts are correctly assembled and tensioned. If you're used to setting up larger tents, it might be possible to do it alone, but to make the process smoother and safer, it's a good idea to have a second person.

No, the Venor Gamme is only intended for heating with a stove.

No, you can choose not to have a pipe passage. However, all pipe passages come with caps so you can close the opening.

Yes, we can easily do that. Contact us and we'll arrange it.

Yes, we can customize the pipe passage to any diameter you prefer. Contact us. The standard diameter for the pipe passage in our gammes is 95 mm.

Yes, you can! We customize the product according to your preferences for the number and placement of windows, vents, and stove pipe passages. Contact us by phone or email, and we’ll tailor the tent to meet your needs.

Yes, it is possible to set up a Venor Lavvo size 4-6, 8-10 and 142-14 on your own. We recommend having at least one other person to help with the installation of Venor Lavvo 15-20 and 25-30.

Yes, you can. Just remember to remove the stove lid if you plan to use an open fire as a heat source. The easiest way to do this is before assembling the lavvo.

Yes, we can customize the pipe passage to the diameter you need. Contact us. The standard diameter for the pipe passage in our lavvus is 100 mm.

Yes, it is perfectly fine to use camp beds in our lavvus. However, keep in mind that using camp beds will reduce the number of overnight guests the lavvu can accommodate, as they take up more floor space compared to sleeping directly on the ground. Check out our illustrations under the tent descriptions for more details.

Yes, you can choose between panoramic, trapezoidal, and square windows. This is a custom option, and you will need to contact us via email or phone to place an order.

Yes, you can set up the Venor Traditional Lavvo 4-6, 8-10, and 12-14 by yourself. For the Venor Traditional Lavvo 15-20 and 25-30, we recommend 2-3 people for assembly. We also recommend using a ladder when setting up any size.

Yes, you can. Just remember to remove the stove lid if you plan to use an open fire as a heat source. The easiest way to do this is before assembling the lavvo.

Yes, it is perfectly fine to use camp beds in our lavvus. However, keep in mind that using camp beds will reduce the number of overnight guests the lavvu can accommodate, as they take up more floor space compared to sleeping directly on the ground. Check out our illustrations under the tent descriptions for more details.

Yes, you can choose between panoramic, trapezoidal, and square windows. This is a custom option, and you will need to contact us via email or phone to place an order.

The inner fabric is designed to allow airflow to the fire. When using a fire, we recommend lifting the outer fabric at strategic points around the lavvo. The inner fabric can rest fully on the ground. This setup enables air to flow into the lavvo between the outer and inner fabrics, helping the smoke rise and exit the lavvo efficiently.

Yes, aluminum poles can be used for sizes up to 15-20. However, we recommend using wooden poles, as the fabric fits and looks best when assembled with wooden poles.

We don't have a strong recommendation, as each solution has its own advantages. If you find it difficult to choose a door solution, feel free to give us a call, and we can assess it together with you. If you want a lavvu that can be sealed, we recommend a zipper, though it may slightly compromise the traditional appearance.

Yes, with regular maintenance throughout the year, the traditional lavvo can stay outside year-round. Be sure to brush off the lavvo during heavy snowfall. Re-impregnate the lavvo as needed, which can be done while the lavvo is turned upside down. The lifespan of the lavvo will vary depending on the climate. Our experience shows that lavvos that are set up year-round tend to have a shorter lifespan near the coast compared to inland areas.

Yes, with additional modifications to the rain cap, you can have a stove inside the lavvo.

All private customers receive a 5-year warranty on manufacturing defects.

We recommend annual or every other year re-impregnation, and possibly annual cleaning. There are large local variations from place to place, and the intervals depend on this as well as how much you use the tent.

You can do all the maintenance yourself.

The lavvo and gamme are designed to withstand being outside year-round, but we recommend taking them down when not in use, especially during extended periods of inactivity.

There is space for cooking facilities, and we can assist with tips and products if needed. Essentially, we do not provide a built-in toilet facility within the tent itself, but we can customize an "extension" for this purpose. We also manufacture a separate WC-Lavvo intended for use with a camping toilet.

We offer a variety of stove solutions, including wood, gas, and oil heaters. We prefer to conduct a needs analysis with our customers before recommending anything specific. Feel free to contact us, and together we will find the best solution for you.

For insulation, we offer inner fabric/inner tents for all our products. The inner fabric creates an air pocket between the outer and inner layers, providing insulation. We have many customers who use this solution in winter conditions down to -30°C. If you're unsure whether you need inner fabric, feel free to contact us, and we can clarify this in a conversation.

Venor Gamme can withstand greater forces than light winds. It is crucial that the tents are securely fastened to the ground and well-pinned. We have many customers in tourism and schools/daycare where the tents are set up year-round, and we often receive feedback that the tents have survived storms. We find that humid winter climates are the most challenging for the tents. If the tents are left standing for long periods with the fabric constantly damp and cold, condensation can form. In the worst case, this can cause water to seep through if the fabric is perpetually wet. If you plan to set up a campsite in areas with extreme weather conditions, we recommend reaching out so we can discuss this further.

Our tents can withstand extremely strong storms. Venor Gamme, in particular, has been tested in some of the harshest weather conditions. We have customers who have left their Venor Gamme standing in winds exceeding 40 meters per second without any damage, as well as snowfall so heavy that only the poles are visible. This assumes the tent is properly set up, guyed, and firmly anchored to the ground.